Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, purchase credits, or contact support. This includes your name, email, and payment details (processed by secure third-party providers).
We automatically collect usage data, such as IP address, browser type, device information, and pages visited, to improve our services and prevent abuse.
2. How We Use Your Information
We use your data to:
- Provide, maintain, and improve our services.
- Process transactions and manage your account.
- Send technical notices, updates, and support messages.
- Detect and prevent fraud and abuse.
3. File Retention & Security
Files uploaded for processing are temporarily stored on secure servers. They are automatically deleted within 1 hour after processing. We do not access, view, or share your files unless required by law.
We use industry-standard encryption (SSL/TLS) to protect data in transit.
4. Cookies & Tracking
We use cookies and similar technologies to enhance your experience, analyze traffic (via Google Analytics), and serve personalized ads (via Google AdSense). You can control cookies through your browser settings.
5. Third-Party Services
We may share non-personal data with trusted third-party service providers for analytics, advertising, and infrastructure (e.g., Cloudflare, AWS). Payment information is handled securely by our payment processors.
6. Your Rights (GDPR/CCPA)
Depending on your location, you may have rights to access, correct, delete, or export your personal data. Contact us at support@bytcrush.com to exercise these rights.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children.
8. Contact Us
If you have questions about this policy, please contact us at support@bytcrush.com.